iDelve’s web mapping applications can optimise the use of transport
infrastructure, improve competitiveness and customer services, save
labour, and reduce fuel costs, all critical benefits for public
transport authorities, transport providers, logistics & fleet
managers, and service operators.
Through internet delivery iDelve provides both managers and
operations personnel on the move with access to many key functions.
Customers experience efficient, fast and responsive service. Operators
save on fuel, reduce vehicle maintenance and gain tighter control of
their business.
- Transport facilities are being promoted using map-based journey
planners that are quick to respond to customer requests for journeys
from any address to any other, producing complete journey options using
interconnecting services displayed in full detail with stops and
stations, walking routes and distances, timetables, and related
information. iDelve’s superior interactivity, intuitiveness, instant
feature selection and query, and smooth pan and zoom eliminates the
‘click-and-wait’ frustrations of traditional methods. It also reduces
internet traffic requirements and can reduce data management costs by
removing the need to replicate data sets to overcome performance
constraints.
- iDelve is also used as a ‘back office’ tool for effective and
efficient communication between public transport authorities and their
contract transport service providers. Temporary and permanent changes
to transport routes are communicated via ‘red-line’ mark-ups on a
digital map and emailing a bookmark to this map, ensuring accurate
communication of changes. This improves services, avoids disruption,
and minimises customer dissatisfaction and cost of errors. See Case Studies (includes links to client sites).
- iDelve can use GPS to instantly identify the location of each fleet
vehicle, query associated data captured on the vehicle, reschedule or
reroute vehicles, or dispatch any unit to the next job.
